FAQs – Frequently Asked Questions

Q. Do the shipping charges vary from country to country?

A. Yes, the shipping charges may vary from country to country. The shipping charges from your destination will be indicated when you place the order.

 

Q. Is there any shipping charges for deliveries within India?

A.  Apart from certain regions, the shipping charges may apply to various cities based on the seller’s policy.

 

Q. How will I track my product once it has been shipped?

A. Yes, you would receive an email with the airway bill number of the courier once it is shipped. You will be able to track with the respective courier.

 

Q. Do you accept payment via Debit card?

A. Yes, we accept all major Debit cards.

 

Q. How do I know that my transaction has been successful?

A. You would receive an order confirmation via email with the corresponding order number for your future reference.

 

Q. Do you accept payment via other methods?

A. You can make your payment through Bank Transfer method. Please choose your preferred payment method while making your purchases. If you choose the Bank Transfer method then we will send you an email stating the Bank Payment details.

 

Q. How do I return a product, if I don’t like it?

A. Please report the return to us within 24 hours of receiving the product. You may email or call us and inform us the same.

 

Q. Can the billing address and shipping address be different?

A. Yes, the billing address and shipping address can be different.